Study Program Accredited in the United Kingdom

BTEC Level 5 Higher National Diploma in Hospitality Management is the UK Regulated Qualifications Framework’s Level 5 Professional Qualification in Hospitality Management.

The qualification allows to hold the following positions – Head of the Reception Department, Head of the Food and Beverage Department, Head of Revenue and Sales, Head of Customer Relations, Deputy General Manager of the Hotel.

The program was developed in the United Kingdom in 2017, successfully combining knowledge of the work organization of hotel departments with the development of leadership and management skills.

Programme subjects:

1st year

• The Contemporary Hospitality Industry
• Managing the Customer Experience
• Managing Accommodation Services
• Managing Food and Beverage Operations
• The Hospitality Business Toolkit
• Leadership and Management for Service Industries
• Professional Identity and Practice
• Internship (Work Experience)

2nd year

• Hospitality Consumer Behaviour and Insight
• Front of Office Operations Management
• Hospitality Supply Chain Management
• Facilities Management
• Sales Management
• Tourist Resort Management
• Managing and Running a Small Business
• Strategic Human Resource Management
• Research Project

Study Process and Internship

Acquisition of the program will take 2 years or 4 semesters, during which 240 British credit points must be collected (equal to 120 ECTS).

As part of the study process, students receive a set of assignments, which are completed individually or in groups, at the end submitting various types of work – reports, presentations, photo or video reports on practical tasks, etc. These assignments form each student’s individual portfolio, proving the expected learning outcomes. Student assessment is performed by both the subject assessor and an independent external verifier from the United Kingdom. At the end of the program, a research project in the field of hospitality management should be developed.

Within the framework of the program, students undertake internships in high-level national or foreign hotels and resorts – Italy, Spain, Greece, Germany, etc. During internships abroad, students receive a monthly stipend (lodging and boarding expenses are covered by the employer).

Program Accreditation Data

BTEC Level 5 Higher National Diploma in HOSPITALITY MANAGEMENT, code 603/2278/0 (Ofqual Regulated Qualifications Framework (RQF) Qualification), is accredited in England, Wales and Northern Ireland until 31.08.2026. BTEC diploma is awarded by Pearson Education Ltd, the largest examination body in the UK and the world, which develops academic (Edexcel) and vocational (BTEC, LCCI) curricula and tests the knowledge and skills acquired through them at more than 25,000 educational establishments in the UK and in more than 100 countries around the world. At the end of the program, a research project in the hospitality sector should be developed.

The advantage of the BTEC program is the possibility to receive a certificate of education even if you don’t fully complete the program. By earning 120 BTEC credit points (possible within 1 year), students can obtain the “BTEC Level 4 Higher National Certificate in Hospitality Management”.

Career and Progression Opportunities for Graduates of the Programme

The acquired knowledge and education allows graduates to build international careers in hospitality management, food and beverage management, hospitality marketing, sales and finance, as well as to develop their own hospitality businesses.

Italian Hospitality School has a developed network of partner universities, which provide graduates of BTEC programs with the opportunity to continue their studies at leading universities in the UK and Switzerland, entering immediately in the third (last) year of the bachelor’s program.

It is also possible to be admitted to other universities directly or using the Degree Course Finder database (if necessary, ask our student service staff how to use it correctly).